Fitbit versa 2 won’t turn on

Starting in the spring of 2019, Fitbit will be releasing a new version of their popular device. This device is called the “versa glide.”

The successor to the beloved Versa family, this new model brings a variety of exciting changes for both runners and fitness enthusiasts alike!

Fitbit has announced that they’re launching two new versions of their popular fitness tracker in 2019: The Versa 2 and the versa glide.

“The new Versa is a classic tracker that offers the most popular fitness and health features in one device,” Fitbit said in a statement to The Verge, “while the Versa Glide is a fashionable hybrid watch with modern smartwatch features. “

This may be seen as a move by Fitbit to win people over from competing devices, especially the Apple Watch and other smartwatches.

Fitbit Versa 2 and versa Glide New Features

Additional heart rate tracking capabilities: The new version of the versa will include an ECG (electrocardiogram) heart-rate tracker, which has never been available on any fitness tracker before! This upgrade is sure to be a great addition for many users.

The new version of the versa will include an ECG (electrocardiogram) heart-rate tracker, which has never been available on any fitness tracker before! This upgrade is sure to be a great addition for many users. Fitness movement tracking: the versa 2 and versa glide will both come with a brand new feature called “fitness movement”. This will allow you to track your stride length and stride rate while you’re working out. The versa 2 and versa glide also include more accurate calorie predictions than the previous version.

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the versa 2 and versa glide will both come with a brand new feature called “fitness movement”. This will allow you to track your stride length and stride rate while you’re working out. The versa 2 and versa glide also include more accurate calorie predictions than the previous version. Clasp: Both Versa models are now included with Fitbit’s classic clasp which has been much loved by many users of this product. This style of clasp is said to be “thinner and lighter” than the previous version.

Both Versa models are now included with Fitbit’s classic clasp which has been much loved by many users of this product. This style of clasp is said to be “thinner and lighter” than the previous version. Versa 2: One notable upgrade in the versa 2, is that it will come with a smaller screen.

Fitbit versa 2 won’t turn on

Troubleshooting Steps:

If your Fitbit versa 2 won’t turn on, try any of these troubleshooting options. Later in this post we will cover how to force restart or “hard reset” the device if you do not wish to try any of these troubleshooting steps.

Try any of the following steps to see if you can get your device to turn on:

Method 1

Fitbit Versa 2: Press down on the button located at the top of the device. Hold it until you see a smiley face on your screen. (about 5-10 seconds) When the Fitbit logo appears, release and wait for your tracker to switch on. Try swiping up to wake up your display and follow the setup instructions as prompted on-screen.

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Fitbit Versa: Press down on the button located at the top of the device. Hold it until you see a smiley face on your screen. (about 5-10 seconds) When the Fitbit logo appears, release and wait for your tracker to switch on. Try swiping up to wake up your display and follow the setup instructions as prompted on-screen.

Method 2

Charge your versa for at least 30 minutes. A quick charge of 5-10 minutes is not enough for the Fitbit to boot up. If you’re using a wall charger, make sure it’s the Fitbit branded wall charger that came with your device.( The Fitbit Versa 2 does not come with a wall charger in the package) .Connect your Versa 2 to a different USB port on your computer. If your versa 2 still won’t turn on, let the battery charge for an additional 30 minutes.

Method 3

Take out the battery: Use a pin to carefully pop out the battery. Once removed, wait for a few minutes and then re-insert it back into its slot. Try to turn on your device again by pressing down on the button located at the top of your device and repeating method 1 or 2.

Method 4

If you are still unable to turn on your versa 2, try a hard reset. (Please make sure to backup all of your data before doing this. It is also recommended to make sure that you have the charger or USB cord connected to your computer.) A hard reset will erase all of the data from your device, and force it to restart with factory settings. Be aware that this will erase all of your data from your device and force it to restart with factory settings.

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How to hard reset (force restart) your Fitbit Versa 2:

Hold down the button for about 15 seconds, until the Fitbit logo appears and then release. Wait as the tracker resets. Hold down the button again for 15 seconds, until you see a smiley face on screen.

Method 5

Turn it off and back on again:

Step 1: Turn the versa off by pressing down on the button located at the top of your device. Once you see a smiley face, release.

Step 2: Repeat steps 1 and 2 as many times as required until you’re able to see a smiley face on screen when you press down on the button.

If none of the above methods work, try force restarting your Fitbit versa 2 by:

Turning it off with your smartphone app. Connect the versa to its charger. Hold down the button on the device until you see a smiley face pop up on screen. Release, wait and then repeat again until you see a smiley face pop up on screen. Press and hold down both buttons simultaneously until you see a smiley face pop up on screen. Release, wait and then repeat again until you see a smiley face pop up on screen.

Method 6

Delete your device: If none of the methods above have worked, then please follow these steps to delete your device and create a new one. This will erase all of the data on your Fitbit versa and reset it back to factory settings. Be aware that this will erase all of your data from your device and force it to restart with factory settings.

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Step 1: Open the Fitbit app on your smartphone. Tap your device name to select it.

Step 2: Tap “Delete.” If you want to create a new versa, tap “Remove.”

Step 3: Click on “Delete.” If you confirm the deletion, your device will be removed from the Fitbit app and all of your data will be deleted. Note that this deletion only works if you created and synced your versa with the app in your smartphone.

If you are still having issues, please contact our customer support team. We will be more than happy to help you with any troubleshooting questions or problems that you might have.

Fitbit Versa 2 won’t count steps accurately

Troubleshooting Steps:

If your Fitbit versa 2 won’t count steps accurately, try any of these troubleshooting options:

The versa 2 is not showing the correct number of steps being recorded.

Step 1: Check to see if the versa is syncing with your Fitbit app. Make sure that you have the versa 2 connected to a desktop or laptop with internet access. Open the Fitbit app, and tap on “Account.” Tap on “Device” then Next. On the next screen, tap Sync Now. If syncing is successful, you’ll see steps being recorded on your note 3 and sent to the Fitbit app via bluetooth or wi-fi. To kill the sync if it’s already running: Tap on “Device,” then tap on “Sync.” On the next screen, tap Sync Now.

Step 2: Make sure that your versa is calibrated. To manually calibrate your versa, please follow these steps:

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How to calibrate your Fitbit versa 2: You can find out how to manually calibrate your device by following these steps:

  1. Charge your versa 2 for at least 30 minutes.
  2. Press and hold the button located at the top of your versa 2 for about 30 seconds, until the Fitbit logo appears and then release. Follow the instructions that appears on screen to calibrate your device.

Step 3: If you’re still unable to manually calibrate your versa 2, try force restarting it by turning it off with your smartphone app. Connect the versa 2 to its charger. Hold down the button on the device until you see a smiley face pop up on screen. Release, wait and then repeat again until you see a smiley face pop up on screen. Press and hold down both buttons simultaneously until you see a smiley face pop up on screen. Release, wait and then repeat again until you see a smiley face pop up on screen.

Step 4: Update your Fitbit app with the latest version to ensure that all of your apps are working properly.

Conclusion :
If you’re still not able to record steps or sync to the app, then please contact our customer support team. We will be more than happy to help you with any troubleshooting questions or problems that you might have.

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